Due to my terrible reaction to the L'oreal Gel Cleaner the company has offered to pay for my medical bills. Still seeing if I can find the time to make it to the dermatologist and somewhat worried to go if they make an excuse not to pay for some reason.
Anywho to the point, most large companys listen. Some will even send you coupons, samples, gifts, etc. I once told the lovely people at Cheeto how much my son loves their product and they sent him a box filled with two bags, stuffed toys, stickers, bracelets and everything you can think of! A lot of people think they're wasting their time with complaints and praises and while sometimes that is true, it isn't all the time!
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